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| PHI DIVISION |
Services
- Custom software development
System integration
Maintenance
Support
Consultation
| Phi Software Development: Automated dialer, Campaign manager, Telemarketing, Contact center, Call center |
Phi-x Dialer and Campaign Manager gives its users the same level of
functionality that is given by the systems of multi suppliers, but for a
fraction of their price.
Telemarketing applications pay an important role in marketing communication. In
what ways are they different than other tools of communication?
Telemarketing applications are applied beneficially in the fields of
Phi Division's Phi-x Dialer and Campaign Manager boosts the
efficiency of telemarketing applications. The usability of Phi-x is not
dependent on size, content of communication, or other IT solutions used
to enhance marketing.
A special benefit of the solution is that Phi-x Dialer and Campaign
Manager gives its users the same level of functionality that is given by
the systems of multi suppliers, but for a fraction of their price.
With Phi-x Dialer and Campaign Manager you can make your call
center telemarketing savvy without having to replace your existing
equipment. On the contrary! The Phi-x solution is built on your existing
telephone / IT infrastructure (PBX / ACD), so the tools you already
invested in can be used in a much more effective way.
In case of a large call center, where you have a great number of agents
and the operators' effectiveness is a critical factor of your success, the
system allows predictive mode. If your call center handles incoming
calls, Phi-x can make it more effective with a blending function.
The support services, which are a part of our system maintenance
services, are tailored to our customer's needs and capacity. At delivery we
not only aim to completely fulfill all requirements related to the level of
service, but also to solve content issues that are a main concern to our
customer, the user of our product.
Phi-x Dialer and Campaign Manager is already used by T-Mobile
Hungary (with Avaya ACD, CTI and AIC integration)
functionality that is given by the systems of multi suppliers, but for a
fraction of their price.
Telemarketing applications pay an important role in marketing communication. In
what ways are they different than other tools of communication?
- In a short period of time,
- in a cost-effective way,
- a large,
- well-focused target group can be reached,
- providing two-way, direct communication.
Telemarketing applications are applied beneficially in the fields of
- General Marketing Communication,
- Market Research and Opinion Polls,
- Debt Collection,
- and as add-ons, Call Centers or Contact Centers, to enable proactive
communication
Phi Division's Phi-x Dialer and Campaign Manager boosts the
efficiency of telemarketing applications. The usability of Phi-x is not
dependent on size, content of communication, or other IT solutions used
to enhance marketing.
A special benefit of the solution is that Phi-x Dialer and Campaign
Manager gives its users the same level of functionality that is given by
the systems of multi suppliers, but for a fraction of their price.
With Phi-x Dialer and Campaign Manager you can make your call
center telemarketing savvy without having to replace your existing
equipment. On the contrary! The Phi-x solution is built on your existing
telephone / IT infrastructure (PBX / ACD), so the tools you already
invested in can be used in a much more effective way.
In case of a large call center, where you have a great number of agents
and the operators' effectiveness is a critical factor of your success, the
system allows predictive mode. If your call center handles incoming
calls, Phi-x can make it more effective with a blending function.
The support services, which are a part of our system maintenance
services, are tailored to our customer's needs and capacity. At delivery we
not only aim to completely fulfill all requirements related to the level of
service, but also to solve content issues that are a main concern to our
customer, the user of our product.
Phi-x Dialer and Campaign Manager is already used by T-Mobile
Hungary (with Avaya ACD, CTI and AIC integration)
PHIX
Dialer & Campaign Manager System
Dialer & Campaign Manager System
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| © Phi Division Ltd, Hungary |
PHI Division is a Hungarian software engineering company specializing in workforce optimization solutions, strategic planning and performance management softwares for call centers.
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| DevConnect partner |
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